Refund & Returns Policy

Unused Keys: Refundable within 7 days of purchase if the key has not been activated or revealed.

Invalid/Defective Keys: Eligible for a free replacement or full refund. Contact us within 7 days of purchase with your order number and a screenshot of the error. We review every report within 48 hours and, once the fault is confirmed, issue a free replacement or a full refund — whichever you prefer.

Non-Refundable:

Keys that have been activated or revealed (per developer/licensor policies).

Orders older than 7 days, except for invalid keys covered under our Guarantee.

Contact our support team within 7 days of purchase via:

Email: support@syssell.com

WhatsApp: https://wa.me/19382013786

Provide the following:

Your order number

Proof of issue (e.g., a screenshot of the activation error)

We will respond within 48 hours with instructions on next steps.

Once a refund is approved it is processed to the original payment method:

Credit/Debit Cards: 3–5 business days

PayPal: 1–3 business days

Cryptocurrency: Case-by-case; equivalent value refunded

Refunds are always issued to the original payment source. We cannot reroute a refund to a different card or account for fraud-prevention reasons.

Fraudulent Claims: Refunds will be denied and accounts may be suspended if abuse is detected (e.g., false "invalid key" claims, chargeback patterns inconsistent with our activation logs).

Bulk Orders (10+ keys): Refunds require prior approval from SysSell. Please contact us before placing large-volume orders.

All keys sold by SysSell are 100% genuine at the time of purchase. If a key is invalid due to our error, we will — after verification within 48 hours:

Replace it with a working key at no charge, or

Refund you in full to your original payment method

Legitimate issues are always resolved in the customer's favor.

For disputes, urgent issues, or refund inquiries:

Email: support@syssell.com

WhatsApp: https://wa.me/19382013786